PRODUCT QUESTIONS
Are your products handmade?
Many xoDarling Collective items are handmade or carefully assembled in-house. Some products, including embroidered apparel, are created using professional embroidery machines operated by us to ensure consistency, durability, and high-quality stitching.
Is your embroidery hand embroidered?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
SHIPPING & PROCESSING
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are items ready to ship or made to order?
Many xoDarling Collective items are handmade or carefully assembled in-house. Some products, including embroidered apparel, are created using professional embroidery machines operated by us to ensure consistency, durability, and high-quality stitching.
Can I cancel my order?
How long does shipping take?
How long does shipping take?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if my package is lost or delayed?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if my order arrives damaged or incorrect?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
RETURNS, REFUNDS & EXCHANGES
Can I return or exchange my item?
Many xoDarling Collective items are handmade or carefully assembled in-house. Some products, including embroidered apparel, are created using professional embroidery machines operated by us to ensure consistency, durability, and high-quality stitching.
What if my item was used or opened?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
WHOLESALE & BULK ORDERS
Do you offer wholesale or bulk orders?
Many xoDarling Collective items are handmade or carefully assembled in-house. Some products, including embroidered apparel, are created using professional embroidery machines operated by us to ensure consistency, durability, and high-quality stitching.
How soon will I hear back about a wholesale or bulk inquiry?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Are wholesale orders refundable?
We are unable to accept returns on certain items. These will be carefully marked before purchase.