Cancellation Policy
At xoDarling Collective, we begin processing orders quickly, especially for handmade and made-to-order items. Please review our cancellation policy carefully before placing an order.
Order Cancellations
Orders may be canceled within 24 hours of purchase. Cancellation requests must be submitted within this time frame to be eligible for approval.
After 24 hours, orders may not be canceled, modified, or refunded, as materials may have already been allocated or production may have begun.
Custom & Personalized Items
Custom or personalized items must be canceled within 24 hours of purchase. After this period, custom and personalized items are final sale and not eligible for cancellation or refund.
How to Request a Cancellation
To request a cancellation, please contact us at support@xodarlingco.com within 24 hours of placing your order. Cancellation requests submitted after this window cannot be guaranteed.